Short version: we keep what we need to run the trial and the licence, nothing else, and we do not sell or share it.
When you ask for a trial we store your email address, the name if you gave one, the time, your country and the trial code we sent you. When you download we count it. The first time the plug-in opens it asks for the email and code and checks them with our server. After that, while you use it, the plug-in tells our server about once an hour that it is open, with the trial code, the plug-in version, your macOS version, the name of the DAW, and an anonymous identifier for the Mac (a hash, not the serial number). That lets us see how many people try the plug-in, how often, and on how many Macs, and nothing about what you play. There is no newsletter. Email hello@nebulasynth.co.uk and we delete the record.
Orders are taken by Lemon Squeezy, who handle payment and send the licence key. The plug-in activates the key once online with Lemon Squeezy's licence server and re-checks it about once a month. We see the order details Lemon Squeezy shares with sellers: name, email, country and what was bought.
The site is hosted on Cloudflare, which keeps standard server logs. There are no advertising trackers and no analytics cookies. The admin page uses one cookie so we do not have to log in every time; you never see it.
Thetis Synth is run by David Pathey-Johns, Exeter, UK. Last updated 1 November 2026.